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White HVAC service van parked in a snowy Edmonton driveway

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Book Furnace Repair in Edmonton

Tell us what the furnace, air conditioner or hot water tank is doing and where you are. No-heat calls get priority; we reply with the arrival window and a price range, and nothing is done until the price is confirmed in writing.

Request a Visit

Tell us what the furnace is doing. We reply with an arrival window and a price range, and the price is confirmed in writing before any work starts.

How urgent is it?

Smell gas? Leave the house first and call ATCO Gas's 24-hour emergency line or 911 from outside. This form is not for gas emergencies. Privacy.

Reach Us

Smell gas or hear the CO alarm?

Don't use this form. Get everyone out of the house first. Don't touch light switches, the thermostat or the furnace, and don't use a phone inside. Call ATCO Gas's 24-hour emergency line or 911 from outside.

Before You Send

Four Things That Speed Up the Repair

The more the technician knows before arriving, the more likely the right part is already on the truck. None of this needs a tool or an open panel.

  1. What it is doing

    Blowing cold air, not starting at all, starting and stopping, a new noise. When it started and whether anything changed, such as a new thermostat or a storm.

  2. The blink code

    Modern furnaces flash an error code on an LED you can see through the sight glass in the blower door. Count the blinks; the chart is on the inside of the door.

  3. Age and make

    The rating plate inside the door gives the model and serial number, which usually tell the age. A photo of the plate saves time on parts.

  4. The safe checks

    Thermostat mode and batteries, the furnace switch and breaker, the filter, and the two white PVC pipes outside clear of snow and frost. Look, don't open anything.

Want the full list? Read the nine safe checks before you call.

Not Sure It Needs a Visit?

Describe it in the form. We'll tell you if it can wait.

Plenty of no-heat calls are a thermostat battery, a clogged filter or a frosted vent. If a two-minute check will fix it, we would rather say so than book a visit you did not need.